Protecting Your Voip System

It isn't difficult for businesses to transition from a traditional phone system to a Voice over Internet Protocol (VoIP) phone system. A local cabling service can run all the wires you need to upgrade your network and install the system. However, once the system is installed, you need to do your part to make sure it stays secure. After all, VoIP systems are run over the Internet, so it's important to secure your system to keep hackers at bay. [Read More]

Three Ways To Unlock Your HTC Cell Phone

The process of unlocking a cell phone can be tricky and stressful if you do not know what you are doing. Luckily, there are several methods that you can use to achieve an unlocked phone to use on any carrier other than the one that provided the phone. Some of the techniques require a fee in order to work, while others are do-it-yourself and no cost but may be more complicated. [Read More]

3 Advantages Of Using XPR Radios During Your Next Corporate Event

If you've ever been to a large corporate event, whether it's a one-day seminar or a three-day conference, chances are you've seen XPR radios in action. These two-way radio communication devices are widely used at large events so if you are in the process of planning such an event, you'll want to ensure you have these radios on hand. Here are three advantages of using XPR radios during your next corporate event. [Read More]

2 Steps For Handling Rude Or Angry Customers

The unfortunate truth is not every customer who calls your business is going to be happy. In fact, some of them can be both rude and angry. It is vital for call center agents to learn how to handle rude and angry customers. The advice your mother gave you about treating others who you want to be treated can be applied to this situation. Step One: Remain Calm This is the most obvious first step when a customer uses a sharp tone with you. [Read More]